Archive for the ‘Media’ Category

CEOs and Analysts Giddy about Teenager’s Report on Teen Media Consumption

Tuesday, July 14th, 2009

Financial whiz-kid Matthew Robson releases a report last week while on work experience at Morgan Stanley – How Teenagers Consume Media, and has CEOs and analysts poring over his words like teen-aged boys with their first porn mag.

Matthew’s  world in a nut-shell at aged 15 and a half

Radio With online sites streaming music for free they do not bother, as services such as last.fm do this advert free and users can choose the songs they want instead of listening to what the radio presenter/DJ chooses

Newspapers No teenager that I know of regularly reads a newspaper, as most do not have the time and cannot be bothered to read pages and pages of text while they could watch the news summarized on the internet or on TV

Internet Facebook is the most common, with nearly everyone with an internet connection registered. On the other hand, teenagers do not use Twitter

Music They are very reluctant to pay for it (most having never bought a CD) Teenagers from higher income families use iPods and those from lower income families use mobile phones

Directories Real directories contain listings for builders and florists, which are services teenagers do not require. They can get the information free on the internet

Viral/Outdoor Marketing “Most teenagers enjoy and support viral marketing… Teenagers see adverts on websites (pop-ups, banner ads) as extremely annoying and pointless…they are portrayed in such a negative light that no one follows them.”

Cinema Teenagers visit the cinema more often when they are in the lower end of teendom but as they approach 15 they go to the cinema a lot less. This is because of the pricing; at 15 they have to pay the adult price. Also it is possible to buy a pirated DVD of the film at the time of release, and these cost much less than a cinema ticket

Mobile phones The general view is that Sony Ericsson phones are superior, because of their long list of features, built-in Walkman capacity and value.

This is all pretty obvious stuff isn’t it? It’s pretty common that by the time something becomes popular and mainstream for adults and marketers who try to exploit it, the kids/teens have already moved on to the next “big thing”.

Follow Me On Twitter

Friday, June 26th, 2009

Twitter Header

Twitter is not just a new-fangled way for kids to stay connected, it a communication tool with a million different uses. A growing number of companies are already utilizing this social networking tool to maintain brand awareness, connect with customers and protect their image.

Bank of America, for instance, has become the largest financial institution in the world to use Twitteras a tool for customer service. What makes BofA’s use of Twitter so remarkable is that they are using a real person with a real name and an actual photo (not a logo or other avatar). Using the twitter handle @BofA_help, David Knapp is Bank of America’s Twitter Representative. I was amazed and impressed to discover that he is not just a CSR appointed to be the “face of Bank of America” on twitter, but David is actually the senior vice president and market manager for middle market commercial banking. I was also delighted by how genuine and immediate his responses were.